If your washer is displaying an error code (E5, E6), please switch it off at the wall, wait 30s, then switch it back on. Occasionally, after a long period of use, the Washer might just need a hard reset. E4 error code indicates water temperature sens

If your washer is displaying an error code (E5, E6), please switch it off at the wall, wait 30s, then switch it back on. Occasionally, after a long period of use, the Washer might just need a hard reset.E4 error code indicates water temperature sensor errorE5 error code indicates communication failure between control panel &amp; washerE6 error code indicates heating error If the issue persists,<a href="https://bebello.gorgias.help/en-GB/contact">&#xA0;please get in touch.</a>

Error Codes

If you’re finding that your washer isn't as effective as it once was, we recommend the following tips. If these steps don’t resolve your issue, please get in touch.

If you&#x2019;re finding that your washer isn&apos;t as effective as it once was, we recommend the following tips.&#xA0;<ul><li style="font-size: 16px;">Regularly&#xA0;descale your washer, this will destroy any limescale buildup.</li><li style="font-size: 16px;">Check for any limescale debris in the jets, if so,&#xA0;<a href="https://bebello.gorgias.help/en-GB/clearing-limescale-to-improve-flow-2491291">follow this guide.</a></li><li style="font-size: 16px;">Place your detergent tablet near the basket in the metal grate. This will make the tablet dissolve quicker and allows for more time spent cleaning.&#xA0;</li></ul><img src="https://attachments.gorgias.help/Aa90l7EVrm9xJWor/hc/JWE4j73M30y6ZlV9/2025092612-01f7af9c-a88a-465a-87a5-d5cfa126130c-detergent-placemenet.jpg" style="width: 284px;" class="fr-fic fr-dib"><ul><li style="font-size: 16px;">Holding the &#x2018;Clean&#x2019; button until the display reads &quot;29&quot; gives a slightly longer first&#xA0;wash cycle and also cleans at a higher temperature which can be more effective against breastmilk.</li><li style="font-size: 16px;">Make sure you&#x2019;ve&#xA0;<a href="https://bebello.club/pages/washer-information">optimised your loading.</a></li></ul>If these steps don&#x2019;t resolve your issue,&#xA0;<a href="https://bebello.gorgias.help/en-GB/contact">please get in touch. </a>

My washer isn't cleaning like it used to?

We know it sounds obvious, but make sure that the washer is fully plugged in, and the socket switched on. If you’re still having problems, see below. Are the lights flashing?. No: get in touch with us. Yes: Within the lid are two magnets, hidden unde

We know it sounds obvious, but make sure that the washer is fully plugged in, and the socket switched on. If you&#x2019;re still having problems, see below.&#xA0;<hr>Are the lights flashing? &#xA0;No: <a href="https://bebello.gorgias.help/en-GB/contact">get in touch with us.&#xA0;</a>Yes: Within the lid are two magnets, hidden under the grey rubber &apos;bungs&apos;. The Washer uses these magnets to detect that the lid is closed. Occasionally, the position of these magnets can move slightly in transit. Luckily, it&#x2019;s a simple fix.&#xA0;Place the lid on a flat surface and press firmly down on the grey rubber &apos;bungs&apos;. This should return the magnets to their correct position and allow the Washer to sense that the lid is indeed closed.&#xA0;If you&#x2019;re still having issues,&#xA0;<a href="https://bebello.gorgias.help/en-GB/contact">please get in touch.</a>

My washer isn't starting?

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Frequently asked questions about Bebello Washer troubleshooting

Troubleshooting

Having a problem with your washer? We may have the answer.

User Manual

Optimise your setup

Do I have to use Bebello Detergent?

Can I use regular washing up liquid?

Do I need to sterilise baby bottles

How to descale Bebello Washer

Using Your Washer

How to load Tommee Tippee bottles?

How to load MAM bottles?

How to load Dr Brown's bottles?

How to load Elvie Pump

How to load Haakaa pump?

How to load Medela Pump

Does Bebello Washer clean dummies and sippy cups?

What materials does Bebello Washer work with?

Does Bebello Washer accept breast pump parts?

Compatibility and Capacity

Descaling Advice

Clearing Debris to Improve Flow

Replacing the HEPA filter

Request Replacement Parts

Maintenance

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What is your Returns Policy?

What is your Guarantee Policy?

How does the buyback scheme work?

Can I rent Bebello Washer?

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Orders & Policy